MFS Partners Specialist (Grade 11)
JOB PURPOSE
The MFS Partners Specialist has complete ownership of all MFS Partners Remittance and Value-Added Services products, and the performance thereof. The MFS Partners Specialist will be accountable for the scoping, design, implementation and commercial initiatives of the Partners portfolio.
CORE RESPONSIBILITIES
Own End-to-End products for the MFS Partners remittance and VAS portfolio, as well as the MFS App and all its KPIs. Products will be specified as and when necessary.
Manage and work closely with 3rd Party providers to manage the operations and marketing of such products.
Work with marketing (consumer), Sales & Channels, Customer Experience and others key stakeholders (both internal and external), creating winning proposals and added value solutions for the company.
Responsible for the scoping, design, implementation and commercial initiatives of Partner products and solutions.
Responsible for the management of penetration and usage of all Partner products through marketing strategies (ATL & BTL), as well as educational campaigns & strategies.
Manage the Consumer Understanding campaigns.
Engage the Data Science/analyst team, to further analyze campaigns and products.
QUALIFICATION AND EXPERIENCE
Bachelor’s degree in Economics, Investment and other
related Commercial fields.
MBA is an added advantage.
Minimum 5 years’ experience working in the Financial related institution (financial services preferably).
Technical qualifications & knowledge would be an added advantage. Strong MS office and analytical skills
MINIMUM EXPERIENCE & ESSENTIAL KNOWLEDGE
Good understanding of commercial aspects, analytics, and
product design.
Technical background is a strong added advantage.
CORE COMPETENCIES
Management and leadership
Exceptional service and results orientation
Superior analytical and problem-solving abilities
Ability to work under pressure and time constraints
Ability to compose business cases and justify actions Excellent self-organization and self-direction in performance of
Weka Maoni yako Hapa
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